For most people either when contemplating treatment or during their treatment process, confidentiality is a key issue. We want all our clients to be totally secure and comfortable during their stay with peace of mind. This is something that we take very seriously.
All our staff and contractors are bound by strict confidentiality agreements and are fully trained in privacy and discretion.
All information you provide during the registration process is completely confidential. Personal information is always held by Gladstones in the strictest of confidence and will not be transferred to any third parties.
Additionally, we impose high level security measures on our internal processes and our digital information is protected by secure firewalls and stored in secured databases with online information exchange occurring only on encrypted Internet channels.
For our more well-known or celebrity clients, we ensure that no information or confirmation of attendance is relayed to the media or any other source about our clientele.
If any clarification or further measures are required then please do not hesitate to contact our staff and will endeavour to accommodate your needs.